Terms and Conditions

PRIVACY POLICY

Last Updated 9th August 2013

Your privacy is important to EDF Energy. We are committed to protecting any personal information that you may provide us and feel that you have a right to know what type of information we gather and track, how the information is used, and with whom the information is shared.
In this policy references to "us" or "we" mean EDF Energy's Service Provider which is the operator of the website to which this privacy policy relates.

AVAILABILITY

EDF Energy’s Service Provider services are only available to the UK market at present.

USE OF COOKIES AND TRACKING USER-SPECIFIC INFORMATION

EDF Energy’s Service Provider does store specified user preferences, default email address for reports, allocated password to authenticate future access and whether you prefer to receive zipped files. We will also check browser settings to ensure the application works to the best ability with your chosen settings.

We take appropriate measures to safeguard the information we hold from unauthorised access or improper use and we have a strict internal security policy with which members of staff must comply as a condition of employment. Any third parties to whom information is transferred are made aware of the security practices and are also required to take reasonable precautions to protect the transferred information.

SHARING OF YOUR INFORMATION

From time to time and with your consent, we may use your email address and/or telephone numbers to provide you with information about our products and services.

If at any time you change your mind and do not want your email address, telephone number and other information to be used by EDF Energy or their service provider, please let us know by contacting us at energy.view@edfenergy.com

If you contact us to ask us to remove your name from our email address or telephone number lists, please provide us with your exact name and telephone number. This will help us make sure that you will not be contacted again and will also allow us to contact you in the event we need additional information from you in order to comply with your request.

We may disclose your personal information if required to do so by law.

ACCOUNTABILITY

If you feel that we are not living up to our stated privacy policy, please contact us at energy.view@edfenergy.com

LEGAL INFORMATION

The information contained within this website is provided purely for informational purposes regarding the sevice provider and the services that it offers. It does not constitute an offer to sell any securities and must not be relied upon in connection with any investment decision.

INFORMATION ON THIS WEBSITE IS PROVIDED “AS IS” WITHOUT WARRANTY OR TERM OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OR TERMS OF QUALITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. ALL SUCH IMPLIED TERMS AND WARRANTIES ARE HEREBY EXCLUDED.

BY ACCESSING THIS WEBSITE YOU AGREE THAT EDF ENERGY’S SERVICE PROVIDER WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT OR CONSEQUENTIAL LOSS, CLAIMS, COSTS, EXPENSE OR DAMAGE INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR OTHER, EVEN IF WE ARE EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH;-

(A) ARISING FROM THE USE OF THE INFORMATION AND MATERIAL CONTAINED IN THIS WEBSITE, OR ANY OTHER HYPERLINKED WEBSITE; AND/OR

(B) ARISING FROM THE ACCESSING AND/OR SUBSEQUENT USE OF ANY SERVICES DATA DISPLAYED ON THIS WEBSITE WHICH HAS BEEN OBTAINED BY EDF ENERGY’S SERVICE PROVIDER FROM A THIRD PARTY.

IN RESPECT OF (B), YOU ACKNOWLEDGE THAT SUCH A PROVISION IS REASONABLE AS EDF ENERGY’S SERVICE PROVIDER HAS HAD NO OPPORTUNITY AND/OR CAPACITY TO VERIFY SUCH DATA, AND AGREE YOU WILL HOLD EDF ENERGY’S SERVICE PROVIDER HARMLESS FROM AND AGAINST ANY LOSS, CLAIMS, COSTS, EXPENSE OR DAMAGE ARISING AS A RESULT OF THE DISPLAY OR OTHERWISE OF SUCH DATA.

The above exclusions and limitations apply only to the extent permitted by law.

The copyright in the material contained in this website belongs to EDF Energy’s Service Provider or its licensors.

EDF Energy’s Service Provider is IMServ and can be contacted at contactus@imserv.com